Shipping Policy
Last Updated: 18-06-2026
At Luca Packaging, we are committed to delivering your orders quickly, safely, and efficiently worldwide.
Shipping Coverage
We currently ship worldwide. Our primary shipping destinations include the United States, the United Kingdom, and Canada. Shipping availability for other countries may vary based on carrier coverage and local regulations.
Order Processing Time
Orders placed before 5:00 PM Eastern Time (EST) on business days are typically processed the same day. Orders placed after the cut-off time, on weekends, or on federal holidays will be processed on the next business day.
Handling Time
All orders require 1–2 business days for processing, packaging, and dispatch. Processing is conducted Monday through Friday, excluding U.S. federal holidays.
Delivery Time
Once your order has been shipped, delivery typically takes 3–4 business days, depending on your location and the carrier’s schedule.
Estimated Total Delivery Time
The estimated delivery timeframe is 4–6 business days from the date of order placement, including both processing and shipping times.
Please note that delivery times are estimates and may vary during peak seasons, holidays, or due to unforeseen circumstances.
Shipping Costs
We are pleased to offer free standard shipping on all orders worldwide.
Shipping Carriers
Orders may be shipped through trusted carriers such as DHL, UPS, FedEx, or other reputable delivery partners, depending on the destination and service availability.
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available. Tracking details are generally provided within 24 hours of shipment.
Incorrect or Incomplete Addresses
Customers are responsible for providing accurate and complete shipping information at checkout.
If an order is returned due to an incorrect, incomplete, or undeliverable address, we will contact you to arrange redelivery. Additional shipping charges may apply for reshipment.
Unclaimed or Refused Shipments
If a shipment is refused or remains unclaimed and is returned to us, we may reship the order upon payment of any applicable reshipping fees.
Delivery Delays
While we strive to ensure timely delivery, delays may occur due to circumstances beyond our control, including but not limited to:
- Carrier delays
- Severe weather conditions
- Natural disasters
- Government actions
- High-volume shipping periods
- The customer provided incorrect shipping information
Luca Packaging is not responsible for delays caused by third-party carriers or events beyond our reasonable control.
Contact Us
If you have any questions regarding this Shipping Policy, please contact us:
Email: support@lucapackaging.com
Phone: +1 206-821-2404
Address: [Your Business Address]